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DF Customer Service Representative JOB AVAILABLE

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dfcentre 发表于 2018-4-3 02:33:19 | 显示全部楼层 |阅读模式
     查看: 326   |   回复: 0
Customer Service Representative:
(Full-time Availability)
DF COMPUTER CENTRE is currently seeking Customer Service Representative with excellent communication skills
You Will Be Accountable For:
■     Understand customer needs by phone and email, and identify opportunities to promote our products and services to the customers,
■     Ensure customer problems are handled appropriately, escalating issues when necessary
■     Create service reports, and monthly reports.
■     knowledge of cell phone products, services
■     Assisting with store merchandising, returns, and ensure the store is safe,
clean and well organized at all times
■     Ensuring clients receive exceptional after sales service
YOU Will Possess the Following Competencies & Experience
•       Passionate about customer service and computers/electronics.
•       Excellent communication skills (verbal & written).
•       Familiarity with cell phone parts and accessories.
•       High energy and a proven ability to solve problems.
•       Drive to move into more senior positions (i.e. Sr. customer experience sales
associate, supervisor, or store manager).
•       Strong MS office skills and experience working with customer databases,
Inventory & POS systems.
Interested & Qualified Applicants should send their resume, cover letter & a copy of the employment application to:
sales@dfcomputer.ca We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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